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Find guides and tutorials organized by the part of Frontbase you are working in.
Getting Started
New to Frontbase? Start here.
6 articles
Configuration
Set up and customize your workspace.
10 articles
Call Management
Handle calls, routing, and automations.
8 articles
Integrations
Connect Frontbase with your tools.
10 articles
Billing & Plans
Manage your plan, billing, and usage.
6 articles
Account & Security
Manage your account, users, and security.
7 articles
Frequently asked questions
Quick answers to the questions teams ask most when getting started with Frontbase.
6 results
Frontbase uses advanced AI to answer calls naturally, understand customer needs, check availability, and book appointments automatically. The AI is trained specifically for your business and can handle complex scheduling scenarios.
Absolutely. We use enterprise-grade encryption, comply with HIPAA and GDPR requirements, and never share your data with third parties. All call recordings and transcripts are securely stored and accessible only to you.
Yes. You can customize your AI assistant's voice, tone, greeting messages, and responses through your dashboard. You can also set specific business rules and availability windows.
If the AI encounters a complex situation it cannot handle, it will gracefully transfer the call to you or take a detailed message. You can also set up escalation rules for specific scenarios.
Frontbase integrates seamlessly with Cal.com and other calendar providers. When a call comes in, the AI checks your real-time availability and books appointments directly into your calendar with automatic confirmations.
We offer flexible pricing plans starting with a free tier. Pricing is based on the number of calls handled per month. Visit our pricing page for detailed information and to find the plan that fits your business.
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